AI recommended
Lead intake to qualified follow-up
Capture inquiries from forms, LINE, and email, score intent, enrich records, update CRM, and draft the next best reply.
- 1Capture
- 2Qualify
- 3Sync CRM
- 4Follow up
AI workflow consulting
AI workflows, built around how your team really works.
Konkui maps your operations, connects the tools you already use, and adds AI exactly where it earns its place — so work moves faster, clearer, and easier to run.
- LINE
- CRM
- ERP
- Sheets
- Slack
- Shopee
- Lazada
- Custom API
A Konkui workflowAI where useful
- 01
Trigger
A LINE lead, an email, a form, an ERP event.
- 02
Decide
Rules first. AI for the messy judgement calls.
- 03
Act
Sync the CRM, draft the reply, open the task.
- 04
Review
Human approval for anything sensitive.
Workflow menu
The automations your team keeps describing in meetings.
The connective tissue between people, chat, documents, and business systems. Some steps use rules. Some use AI. Every workflow is designed around the outcome.
AI recommended
Customer support triage and handoff
Classify requests, retrieve policy answers, suggest responses, and route sensitive cases to the right human owner.
- 1Classify
- 2Retrieve
- 3Draft
- 4Escalate
AI optional
Invoice and purchase order processing
Extract fields from PDFs, validate against approval rules, flag exceptions, and sync clean records to accounting or ERP tools.
- 1Extract
- 2Validate
- 3Approve
- 4Sync
AI recommended
Executive reporting and anomaly briefs
Pull sales, operations, and support data into a daily Thai/English brief with anomalies, open risks, and suggested actions.
- 1Collect
- 2Analyze
- 3Summarize
- 4Notify
AI optional
HR onboarding and access checklists
Coordinate offer documents, equipment, accounts, training tasks, manager reminders, and offboarding controls without manual chasing.
- 1Trigger
- 2Assign
- 3Remind
- 4Close
AI recommended
Procurement RFQ comparison
Normalize vendor quotes, compare terms, highlight missing conditions, and prepare approval packs for finance and operations.
- 1Normalize
- 2Compare
- 3Explain
- 4Approve
AI recommended
Internal policy and compliance Q&A
Answer staff questions over SOPs, contracts, and policy documents with citations, guardrails, and review queues for gaps.
- 1Index
- 2Answer
- 3Cite
- 4Review
AI optional
Marketplace order exception handling
Monitor Shopee, Lazada, chat, and inventory events, detect stuck orders, and notify the right team with customer-ready context.
- 1Monitor
- 2Detect
- 3Route
- 4Resolve
Thailand focus
Built for companies with real operations — not just chatbots.
The strongest use cases live where teams juggle documents, approvals, customer messages, and fragmented systems every day.
- LINE
- CRM
- ERP
- Sheets
- Slack
- Shopee
- Lazada
- Custom API
Banking and financial services
Public AI and cloud modernization programs from Thai financial groups show demand for governed automation across customer and back-office work.
- KYC document review
- Support triage
- Risk report briefs
Retail, commerce, and marketplaces
Multi-channel selling creates repetitive order, inventory, promotion, and customer operations that are hard to coordinate manually.
- Order exceptions
- Campaign reporting
- LINE follow-ups
Manufacturing and industrial operations
Document-heavy procurement, quality, maintenance, and production workflows benefit from clear approvals and exception routing.
- PO validation
- Vendor comparison
- Maintenance summaries
Healthcare, insurance, and services
Intake, claims, scheduling, and policy interpretation require speed, accuracy, and human review where decisions are sensitive.
- Claims intake
- Policy Q&A
- Appointment routing
Market signals, not customer claims
Why Thai B2B teams are ready for practical AI workflows.
Public AI adoption signals
Thailand enterprises are moving AI from demos into operations.
Banks, large groups, and enterprise software providers publicly discuss AI-enabled productivity, cloud modernization, and operational transformation in Thailand.
Workflow fragmentation
The opportunity is between systems, not inside one dashboard.
Thai teams often coordinate work across chat, spreadsheets, ERP, CRM, marketplace portals, and email. Automation creates leverage by connecting those handoffs.
AI with governance
Consulting matters because AI needs process design.
The best workflows decide where deterministic automation is enough, where AI helps, and where humans must review before action is taken.
Consulting method
Before we automate, we design the operating system.
Konkui starts with the workflow, not the tool. That keeps the build practical: deterministic where possible, AI-assisted where valuable, and human-reviewed where the business needs control.
01
Discover the workflow
Map teams, tools, edge cases, approval rules, and the cost of delays before choosing technology.
02
Design the automation spine
Define triggers, data contracts, system integrations, human checkpoints, and observability from day one.
03
Layer AI only where it helps
Use AI for classification, extraction, retrieval, summarization, drafting, and reasoning while keeping deterministic steps deterministic.
04
Pilot, measure, and hand over
Ship a focused pilot, measure throughput and quality, then document the workflow so the business can operate it confidently.
FAQ
Questions teams ask before the first workflow pilot.
Conceptually, yes: we connect triggers, tools, and actions into workflows. The consulting difference is that we design the business process, decide where AI is worth using, and implement guardrails for production use.
Who builds Konkui
Thai team. Silicon Valley AI research.
Konkui is built by Thai engineers and AI researchers working in Silicon Valley, where the models everyone builds on are made. We do AI research for a living, and we bring it home for Thai businesses.
Researchers, not resellers
We build our own AI systems instead of reselling someone else's. The people writing Konkui's agent stack are the people who research it.
Working at the frontier
We live where the field moves. New models and new techniques get evaluated as they land, and adopted only when they answer your customers better.
Brought home to Thai
Frontier research retuned for how Thai customers actually write: Thai mixed with English, no punctuation, slang and typos.
Research in Silicon Valley. Real people in Bangkok.
Support
And a team in Bangkok, around the clock.
Silicon Valley engineering, Thai service. Our Bangkok team is on call 24/7 — and when a screen isn't enough, we sit down with you in person.
24/7, in Thai
Someone real answers at 3am, in Thai or English. Not a ticket queue in another timezone.
In-person consultation
Meet us in Bangkok, or have us come to your office to set things up, train your staff, and tune the bot beside you.
We do the first build
Send us your prices, services and FAQs. We configure the bot, you review its answers, and it goes live working.
First pilot
Design your automation roadmap before buying another tool.
Bring one painful workflow. Konkui will map the systems, decision points, AI opportunities, and a practical pilot path for your team.