AI workflow consulting

AI workflows, built around how your team really works.

Konkui maps your operations, connects the tools you already use, and adds AI exactly where it earns its place — so work moves faster, clearer, and easier to run.

Map your first AI workflowSee workflow examples
  • LINE
  • Email
  • CRM
  • ERP
  • Sheets
  • Slack
  • Shopee
  • Lazada
  • Custom API
A Konkui workflowAI where useful
  • 01

    Trigger

    A LINE lead, an email, a form, an ERP event.

  • 02

    Decide

    Rules first. AI for the messy judgement calls.

  • 03

    Act

    Sync the CRM, draft the reply, open the task.

  • 04

    Review

    Human approval for anything sensitive.

Workflow menu

The automations your team keeps describing in meetings.

The connective tissue between people, chat, documents, and business systems. Some steps use rules. Some use AI. Every workflow is designed around the outcome.

AI recommended

Lead intake to qualified follow-up

Capture inquiries from forms, LINE, and email, score intent, enrich records, update CRM, and draft the next best reply.

  1. 1Capture
  2. 2Qualify
  3. 3Sync CRM
  4. 4Follow up
AI recommended

Customer support triage and handoff

Classify requests, retrieve policy answers, suggest responses, and route sensitive cases to the right human owner.

  1. 1Classify
  2. 2Retrieve
  3. 3Draft
  4. 4Escalate
AI optional

Invoice and purchase order processing

Extract fields from PDFs, validate against approval rules, flag exceptions, and sync clean records to accounting or ERP tools.

  1. 1Extract
  2. 2Validate
  3. 3Approve
  4. 4Sync
AI recommended

Executive reporting and anomaly briefs

Pull sales, operations, and support data into a daily Thai/English brief with anomalies, open risks, and suggested actions.

  1. 1Collect
  2. 2Analyze
  3. 3Summarize
  4. 4Notify
AI optional

HR onboarding and access checklists

Coordinate offer documents, equipment, accounts, training tasks, manager reminders, and offboarding controls without manual chasing.

  1. 1Trigger
  2. 2Assign
  3. 3Remind
  4. 4Close
AI recommended

Procurement RFQ comparison

Normalize vendor quotes, compare terms, highlight missing conditions, and prepare approval packs for finance and operations.

  1. 1Normalize
  2. 2Compare
  3. 3Explain
  4. 4Approve
AI recommended

Internal policy and compliance Q&A

Answer staff questions over SOPs, contracts, and policy documents with citations, guardrails, and review queues for gaps.

  1. 1Index
  2. 2Answer
  3. 3Cite
  4. 4Review
AI optional

Marketplace order exception handling

Monitor Shopee, Lazada, chat, and inventory events, detect stuck orders, and notify the right team with customer-ready context.

  1. 1Monitor
  2. 2Detect
  3. 3Route
  4. 4Resolve

Thailand focus

Built for companies with real operations — not just chatbots.

The strongest use cases live where teams juggle documents, approvals, customer messages, and fragmented systems every day.

  • LINE
  • Email
  • CRM
  • ERP
  • Sheets
  • Slack
  • Shopee
  • Lazada
  • Custom API

Banking and financial services

Public AI and cloud modernization programs from Thai financial groups show demand for governed automation across customer and back-office work.

  • KYC document review
  • Support triage
  • Risk report briefs

Retail, commerce, and marketplaces

Multi-channel selling creates repetitive order, inventory, promotion, and customer operations that are hard to coordinate manually.

  • Order exceptions
  • Campaign reporting
  • LINE follow-ups

Manufacturing and industrial operations

Document-heavy procurement, quality, maintenance, and production workflows benefit from clear approvals and exception routing.

  • PO validation
  • Vendor comparison
  • Maintenance summaries

Healthcare, insurance, and services

Intake, claims, scheduling, and policy interpretation require speed, accuracy, and human review where decisions are sensitive.

  • Claims intake
  • Policy Q&A
  • Appointment routing

Market signals, not customer claims

Why Thai B2B teams are ready for practical AI workflows.

Public AI adoption signals

Thailand enterprises are moving AI from demos into operations.

Banks, large groups, and enterprise software providers publicly discuss AI-enabled productivity, cloud modernization, and operational transformation in Thailand.

Workflow fragmentation

The opportunity is between systems, not inside one dashboard.

Thai teams often coordinate work across chat, spreadsheets, ERP, CRM, marketplace portals, and email. Automation creates leverage by connecting those handoffs.

AI with governance

Consulting matters because AI needs process design.

The best workflows decide where deterministic automation is enough, where AI helps, and where humans must review before action is taken.

Consulting method

Before we automate, we design the operating system.

Konkui starts with the workflow, not the tool. That keeps the build practical: deterministic where possible, AI-assisted where valuable, and human-reviewed where the business needs control.

01

Discover the workflow

Map teams, tools, edge cases, approval rules, and the cost of delays before choosing technology.

02

Design the automation spine

Define triggers, data contracts, system integrations, human checkpoints, and observability from day one.

03

Layer AI only where it helps

Use AI for classification, extraction, retrieval, summarization, drafting, and reasoning while keeping deterministic steps deterministic.

04

Pilot, measure, and hand over

Ship a focused pilot, measure throughput and quality, then document the workflow so the business can operate it confidently.

FAQ

Questions teams ask before the first workflow pilot.

Conceptually, yes: we connect triggers, tools, and actions into workflows. The consulting difference is that we design the business process, decide where AI is worth using, and implement guardrails for production use.

Plans

Start with the platform. Add consulting depth where it matters.

Pricing stays connected to the live plan configuration, so teams always see the latest package and the right next step.

Plan

Free

Perfect for getting started

Free
  • 500 conversations/month
  • 2 chatbots
  • 5 team members
  • 50 knowledge documents
  • 1M tokens/month

Included usage

  • 500 conversations/month
  • 1M AI tokens/month
  • 2 chatbots
  • 5 team members
  • 50 knowledge documents
  • 100 smart FAQs
Start Free
Recommended

Pro

For growing businesses

฿3,999/ month
  • 3,000 conversations/month
  • 10 chatbots
  • 20 team members
  • 500 knowledge documents
  • 20M tokens/month
  • Priority support

Included usage

  • 3,000 conversations/month
  • 20M AI tokens/month
  • 10 chatbots
  • 20 team members
  • 500 knowledge documents
  • 100 smart FAQs
Get Started
Plan

Enterprise

For large organizations

Custom
  • Unlimited conversations
  • Unlimited chatbots
  • Unlimited team members
  • Unlimited knowledge documents
  • Unlimited tokens
  • Dedicated support
  • SLA guarantee

Included usage

  • Unlimited conversations/month
  • Unlimited AI tokens/month
  • Unlimited chatbots
  • Unlimited team members
  • Unlimited knowledge documents
  • 100 smart FAQs
Contact Sales
Konkui Logo

First pilot

Design your automation roadmap before buying another tool.

Bring one painful workflow. Konkui will map the systems, decision points, AI opportunities, and a practical pilot path for your team.

Book an AI workflow consultationSee workflow examples