Konkui Logo

AI customer service for Thai SMEs

Your busiest channel, answered 24/7. Try it right now.

Real bots from real Thai businesses. Try one before you build yours.

Free plan available. No card required. or book a consultation

Live concierge demos

Pick a business, then start the conversation here.

Live
Choose a live business demo

Store concierge

Ava's Skin Center

Visit shop

สวัสดีค่ะ สนใจทรีตเมนต์ผิวแบบไหนคะ?

Hi! Which skin treatment are you interested in?

Thai and English are both welcome.
Auto-send is on after a short pause. Press Escape to pause it.

No signup or setup required. Starter replies are instant; every next message goes to this business's live concierge.

Works where your customers already are

  • LINE
  • Messenger
  • Shopee
  • Lazada
  • TikTok Shop
  • Website

One platform

Three products. One Konkui.

Start with customer service, grow into automation, or give yourself a personal agent.

Answer every customer, on every channel

Konkui replies on LINE, Messenger, Shopee, TikTok Shop and your website, in Thai and English, trained on your prices, services and FAQs.

  • Replies in Thai and English, switching mid-conversation
  • Trained on your prices, services, FAQs and stock
  • Hands off to your team when a person should answer
LINE customer conversation with a Konkui reply

Three steps

How the demo works

No account, no setup. Pick a business and chat the way a customer would.

  1. 01

    Pick a bot

    Choose any business above.

  2. 02

    Chat with it

    Ask prices, hours, bookings. Thai or English.

  3. 03

    This could be yours

    Your own bot, configured with your business information. Try it in Test Studio.

Channels

Built for Thai SMEs

Konkui answers your customers on LINE, Facebook, and your website. In Thai and English. Trained on your prices, services, and FAQs.

  • LINE customer conversation with a Konkui reply
    LINE
  • Messenger customer conversation with a Konkui reply
    Messenger
  • Shopee customer conversation with a Konkui reply
    Shopee
  • TikTok Shop customer conversation with a Konkui reply
    TikTok Shop

End to end

The conversation out front. The work behind it.

Most tools stop at the reply. Konkui runs the customer conversation and the internal work it creates — one platform, one bill, one team to call.

  • Front of house

    Customer handling

    • Answers on LINE, Messenger, Shopee, TikTok Shop and your website, in Thai and English.
    • Hands to your staff with the full context the moment a person should take over.
    • One inbox for every channel, so nothing is answered twice or missed.
  • Back office

    Internal workflows

    • Run on a schedule, on a webhook, or straight out of a conversation.
    • Rules first, AI for the judgement calls, and a human approval on anything sensitive.
    • Push and pull from the systems you already run, over HTTP.

Automatic prompt tuning

Instructions that tune themselves.

Writing the perfect prompt is not your job. Collect the questions your customers really ask, press Optimize, and Konkui rewrites its own instructions to score higher on them.

  1. 01

    Your real questions

    Save the conversations that mattered as test cases — the questions a bot has to get right.

  2. 02

    It searches for better wording

    Konkui writes and scores candidate instructions against those cases in the background, in minutes.

  3. 03

    Only a winner ships

    A new version goes live only if it beats the one you are running, and you can roll back at any time.

It runs on your own test cases, inside your own workspace. Every run is kept with its before and after scores.

Who it's for

Built for the businesses Thai customers message every day

Three of these are the live demos above. The rest run on the same platform.

Who builds Konkui

Thai team. Silicon Valley AI research.

Konkui is built by Thai engineers and AI researchers working in Silicon Valley, where the models everyone builds on are made. We do AI research for a living, and we bring it home for Thai businesses.

  • Researchers, not resellers

    We build our own AI systems instead of reselling someone else's. The people writing Konkui's agent stack are the people who research it.

  • Working at the frontier

    We live where the field moves. New models and new techniques get evaluated as they land, and adopted only when they answer your customers better.

  • Brought home to Thai

    Frontier research retuned for how Thai customers actually write: Thai mixed with English, no punctuation, slang and typos.

Research in Silicon Valley. Real people in Bangkok.

Support

And a team in Bangkok, around the clock.

Silicon Valley engineering, Thai service. Our Bangkok team is on call 24/7 — and when a screen isn't enough, we sit down with you in person.

  • 24/7, in Thai

    Someone real answers at 3am, in Thai or English. Not a ticket queue in another timezone.

  • In-person consultation

    Meet us in Bangkok, or have us come to your office to set things up, train your staff, and tune the bot beside you.

  • We do the first build

    Send us your prices, services and FAQs. We configure the bot, you review its answers, and it goes live working.

  • Built in Thailand

    For how Thai customers actually chat.

  • Thai and English, natively

    Switches language mid-conversation.

  • Free plan included

    500 conversations a month, no card.

FAQ

Questions people ask before they try it

LINE Official Account, Facebook Messenger, Shopee, Lazada, TikTok Shop, and a chat widget on your own website. One bot, one inbox, every channel.

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Get started

See it work, then make it yours.

Try a demo now. When you're ready, start free.

or book a consultation