Documentation

Choose the right guide, then start fast

We keep these docs focused on outcomes your customers need. Internal implementation details are intentionally excluded.

Business

B2B Platform Documentation

Build and operate Thai-first customer-service bots for your team across LINE, Messenger, Shopee, and Lazada.

For marketing, CS, and growth teams

Open B2B docs

B2C

Hermes Agent Documentation

Create personal AI assistants connected to your own LINE and Telegram channels, with memory, reminders, and wallet-based usage.

For founders and individual users

Open Hermes docs

What you get in these docs

Getting started

Setup flow, required permissions, and launch checklist designed to move you from first login to live quickly.

Feature matrix

Clear comparison of what to expect for each channel, capability, and billing model.

Troubleshooting

Common onboarding issues, escalation flows, and support contact points so teams can fix common issues quickly.