Terms of Service

1. Introduction

Welcome to Konkui, your one-stop shop for LLM-powered AI solutions tailored for Thai enterprises. By accessing or using our website, services, or products, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please refrain from using our services.

2. Definitions

• Konkui: Refers to the company providing the AI solutions and services described on this website.
• Services: Includes all AI-powered solutions, chatbots, software, and related functionalities offered by Konkui.
• User or You: Refers to any individual or entity accessing or using Konkui's website or services.
• Content: Refers to any data, text, images, or information uploaded, generated, or processed using Konkui's services.
• Platform: Refers to the Konkui website and associated tools.

3. Eligibility

• Users must be at least 18 years old or have the consent of a parent/legal guardian if under the age of majority in their jurisdiction.
• By using our services, you represent that you have the authority to enter into legally binding agreements.

4. Scope of Services

Konkui provides AI-powered solutions for Thai enterprises, including:

• Customizable chatbots
• Retrieval-Augmented Generation (RAG) support
• Knowledge graph integration
• Marketing, customer service, and content generation tools

Details of service plans and pricing are available on our website.

5. License and Use

Konkui grants you a limited, non-exclusive, non-transferable license to use its services as per these Terms:

• You may not reverse-engineer, decompile, or attempt to extract source code from any part of Konkui's platform.
• Services are provided solely for lawful purposes and must not be used for illegal activities.

6. User Responsibilities

By using Konkui's services, you agree:

• Not to upload harmful, offensive, or illegal content.
• Not to misuse the platform in ways that compromise its security or functionality.
• To provide accurate information when registering or interacting with our platform.

7. Data Privacy and Security

Konkui prioritizes user privacy and data security:

• User data may be processed to improve service functionality but will not be shared with unauthorized third parties.
• Users are responsible for ensuring no sensitive personal information is uploaded unless explicitly required by the service.

For more details on how we handle user data, please refer to our Privacy Policy.

8. Service Plans and Payments

Konkui offers several pricing tiers:

• Standard: ฿500/month
• Premium: ฿2,000/month
• Flagship: ฿9,000/month
• Enterprise: Custom pricing (contact us)

All payments are non-refundable unless otherwise specified in a written agreement.

9. Intellectual Property

All intellectual property rights related to Konkui's platform and services remain with Konkui. Users may not use logos, trademarks, or other proprietary content without prior written consent.

10. Limitation of Liability

While Konkui strives to ensure reliable service:

• We do not guarantee uninterrupted access to our platform.
• Konkui is not liable for damages arising from the use of its services unless caused by gross negligence or intentional misconduct.

11. Termination

Konkui reserves the right to suspend or terminate access if users violate these Terms. Users may also terminate their subscription by contacting our support team.

12. Changes to Terms

Konkui may update these Terms periodically. Users will be notified of significant changes via email or announcements on our website. Continued use of the platform constitutes acceptance of updated Terms.

13. Governing Law

These Terms are governed by the laws of Thailand. Any disputes arising from these Terms shall be resolved in Thai courts.

14. Contact Information

For questions about these Terms or our services:

Email: [email protected]